Terms and Conditions:
Welcome to Chocaday Collections. By accessing our website, purchasing products, purchasing gift vouchers, or booking a class, you agree to be bound by these Terms & Conditions.
General
Chocaday Collections reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
By using our website or services, you agree to comply with these Terms & Conditions.
Products
All products are subject to availability.
We make every effort to accurately display products, colours, descriptions, and pricing. Due to the handcrafted nature of our products, slight variations may occur.
Chocaday Collections reserves the right to discontinue products or modify product offerings at any time.
Pricing
All prices displayed on this website are in Australian Dollars (AUD) and include GST will be applied at checkout where applicable.
Prices are subject to change without notice.
Chocolate Classes
Class bookings must be paid in full at the time of booking.
Participants are expected to arrive on time and follow all instructions provided by Chocaday Collections
For safety and hygiene reasons, Chocaday Collections reserves the right to refuse participation to any person who appears unwell, intoxicated, disruptive, or behaves in a manner that may affect the experience of other participants.
Allergies and Dietary Requirements
Chocolate products and class ingredients may contain or come into contact with:
- Milk
- Soy
- Tree nuts
- Peanuts
- Gluten
- Other allergens
It is the responsibility of the customer to advise Chocaday Collections of any allergies or dietary requirements prior to purchasing products or attending a class.
While reasonable care is taken, Chocaday Collections cannot guarantee an allergen-free environment.
Intellectual Property
All website content, class materials, photographs, logos, branding, recipes, educational content, and written materials remain the property of Chocaday Collections unless otherwise stated.
These materials may not be reproduced, distributed, copied, or used for commercial purposes without written permission.
Photography and Recording
Photography for personal use is permitted unless otherwise advised.
Video recording of classes, demonstrations, teaching materials, recipes, methods, or educational content is not permitted without prior written permission from Chocaday Collections.
Gift Vouchers
Gift vouchers are valid for 3 years from the date of purchase unless otherwise stated.
Gift vouchers are not redeemable for cash and are non-refundable.
Limitation of Liability
To the fullest extent permitted by law, Chocaday Collections will not be liable for any indirect, incidental, or consequential loss arising from the use of our website, products, services, or classes.
Australian Consumer Law
Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.
Customer Service and Response Times
Chocaday Collections is a small independent business. All customer enquiries, emails, class bookings, product preparation, packing, administration, and customer service are managed in-house.
We aim to respond to enquiries as soon as reasonably possible. Response times may vary during busy periods, weekends, public holidays, class days, market events, or while fulfilling customer orders.
Contact Us
Chocaday Collections
Email: info@chocadaycollections.com
Thank you